Home Visits
Home Visit FAQ
Addressing your questions about our TCM home visit services, ensuring you receive professional assessment and care in the comfort of your own home.
Quick answer: Home visit frequently asked questions typically cover booking and process, as well as fees and vouchers. Harmonia TCM offers professional home assessments to support those with mobility issues or requiring home care. Please note that our clinic is in Kwun Tong; home visits provide coverage reference and do not imply other branch locations.
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CLEAR PRICES
Interested in a treatment? You are always welcome to ask.
We clearly list our current single, trial and package prices so you can explore at your own pace. You are always welcome to message us on WhatsApp about any service, timing or arrangement.
| Category and service | Content / terms | Public price (HK$) | Booking note | Enquire |
|---|---|---|---|---|
| Hair & scalp | Scalp health and hair-loss support | AI scalp analysis, deep follicle cleansing and oil-control support | Trial offerPackageTrial 380; 6 sessions 3,480; 12 sessions 5,760; 20 sessions 8,600; 30 sessions 11,400 | Average per session for 6/12/20/30: 580/480/430/380 | Ask on WhatsApp |
| Hair & scalp | Hair acupuncture with herbal medicine | Scalp acupuncture with 3 days of decoction-free herbal medicine | Single visitPackageSingle 580; 6 sessions 3,180; 12 sessions 5,760; 20 sessions 8,600; 30 sessions 11,400 | Average per session for 6/12/20/30: 530/480/430/380 | Ask on WhatsApp |
| Hair & scalp | Integrated hair support programme | Acupuncture, herbal medicine and follicle activation; packages include shampoo and serum | Single visitPackageSingle 1,260; 8 sessions 8,640; 16 sessions 15,680; 20 sessions 18,600; 30 sessions 26,400 | Average per session for 8/16/20/30: 1,080/980/930/880 | Ask on WhatsApp |
| Weight management | Full-body acupoint embedding | Full-body acupoint embedding; packages include proportionate days of herbal support | Single visitPackageSingle 980; 10 sessions 7,800; 20 sessions 14,600; 30 sessions 20,400 | Average per session for 10/20/30: 780/730/680 | Ask on WhatsApp |
| Facial acupuncture | Brightening V-face (Essential) | Facial acupuncture, meridian support and swelling management | Trial offerPackageTrial 480; 10 sessions 5,200; 20 sessions 9,600; 30 sessions 13,500 | Average per session for 10/20/30: 520/480/450 | Ask on WhatsApp |
| Facial acupuncture | Firming and refining (Advanced) | Enhanced facial acupuncture for firmness and fine-line concerns with a moisturising mask serum | Trial offerPackageTrial 780; 10 sessions 9,000; 20 sessions 16,600; 30 sessions 23,400 | Average per session for 10/20/30: 900/830/780 | Ask on WhatsApp |
| Pain care | Extracorporeal shockwave therapy | Deep inflammation support and fascial relaxation | Prince Edward: 250 per area; Kwun Tong: 250 for 1 area, 450 for 2, 600 for 3 | Clinic-specific pricing; confirm location before booking | Ask on WhatsApp |
| Pain care | Manual therapy | TCM bone-injury assessment, manual alignment and tui na techniques | Single visitSingle 580 | Suitability is confirmed after assessment | Ask on WhatsApp |
| Pain care | Acupuncture with manual therapy | Acupuncture with manual structural support | Single visitSingle 680 | Suitability is confirmed after assessment | Ask on WhatsApp |
| TCM regulation | Acupuncture with herbal medicine | TCM consultation, whole-body acupuncture and 3 days of decoction-free herbal medicine granules | Single visitSingle 580 | Confirm clinician availability and service arrangement when booking | Ask on WhatsApp |
Overview of Home Visit Frequently Asked Questions
When considering Traditional Chinese Medicine (TCM) home services, many patients and their families have home visit frequently asked questions. These inquiries often revolve around the scope of service, booking and process, and the use of fees and vouchers. Understanding this information helps you make appropriate health care arrangements for yourself or your loved ones. We recognize that choosing the right healthcare service model is crucial for a patient's recovery and quality of life. Therefore, we aim to provide clear and transparent information through this FAQ guide, empowering you to make informed decisions with confidence.
Harmonia TCM is dedicated to providing professional TCM assessments and support. Our home visit services are particularly suitable for the elderly, those with mobility challenges, or individuals requiring home care. By conducting assessments in a familiar home environment, our practitioners can gain a more comprehensive understanding of the patient's daily life, thereby offering recommendations tailored to their individual constitution. This service model not only reduces the burden of traveling for patients but also allows family members to participate more directly in the care process, collaborating with the practitioner to explore the most suitable health management plan.
Detailed Booking and Process
Regarding the booking and process, we recommend that patients or their families contact us in advance to arrange a suitable time for the visit. During the initial communication, we will gather basic information about the patient's condition and primary needs to ensure our home service can provide appropriate assistance. This step is vital as it allows our team to preliminarily assess whether the patient's situation is suitable for home-based TCM care and to prepare adequately for the upcoming visit. We encourage you to provide as much detail as possible when contacting us, such as the patient's medical history, current symptoms, and any specific care requirements.
At the scheduled time, the TCM practitioner will arrive at the patient's home to conduct a detailed assessment. This includes reviewing medical history, observing mobility, and discussing individual conditions. After the assessment, the practitioner will communicate with the patient and family, explaining the findings and suggesting future care directions. The entire process is designed to build a trusting doctor-patient relationship, allowing patients to express their feelings and concerns in a comfortable environment. The practitioner will patiently answer your questions and work with you to develop a practical health management plan based on the assessment results.
Understanding Fees and Vouchers
Fees and vouchers are another common area of concern. The cost of home visit services generally varies based on the location, the specific services provided, and the time required. We provide clear fee guidelines during the booking process to ensure transparency. We understand that medical expenses are a significant consideration for many families, which is why we are committed to offering reasonable and competitive pricing standards. Before confirming an appointment, our team will verify all fee details with you to avoid any hidden costs, allowing you to receive services with peace of mind.
Regarding the use of health care vouchers, eligible elderly individuals can use them to cover part or all of the TCM service fees. We advise confirming your voucher balance and its applicable scope when booking to facilitate a smooth settlement process. Utilizing health care vouchers not only alleviates financial burdens but also encourages the elderly to take a more active interest in their health. Our team will assist you with the necessary administrative procedures to ensure the voucher usage process is seamless. If you have any questions about using health care vouchers, please feel free to inquire with us at any time.
Service Scope and Area Coverage
Harmonia TCM's only physical clinic is located in Kwun Tong. Our home visit services are designed to provide coverage for patients who are unable to visit the clinic in person. Please note that the area coverage for home visits is intended as general guidance and does not imply that we have branch locations in other districts. Through our home visit services, we hope to extend professional TCM care to a broader community, benefiting more individuals in need. However, due to resource and staffing constraints, our service coverage may be subject to adjustments. Therefore, we recommend confirming whether your area is within our service coverage when making an appointment.
We strive to extend professional TCM care into the community, but the actual arrangements for services depend on the practitioner's schedule and the distance involved. We will do our best to accommodate patient needs and provide flexible scheduling. In some cases, if a patient's location falls outside our regular service area, we may suggest other appropriate medical resources or referral services. Our goal is to ensure that every patient receives suitable care, whether through our home visit services or other reliable medical channels.
Preparing the Home Environment
To ensure a smooth home assessment, we recommend preparing a quiet, well-lit, and comfortable space before the practitioner arrives. This facilitates accurate observation and evaluation. A good environment not only helps the patient feel relaxed but also improves the efficiency and accuracy of the assessment. We suggest choosing a room away from noise and distractions and ensuring the indoor temperature is moderate. If possible, please prepare a comfortable chair or bed so the patient can maintain a comfortable posture during the assessment process.
Additionally, having relevant medical records, a list of current medications, and any specific health questions ready can make the assessment process more efficient and ensure the practitioner can provide the most appropriate advice. This information is crucial for the practitioner to understand the patient's overall health status. We encourage you to organize these documents and prepare a list of questions you would like to ask before the practitioner arrives. This will not only save time but also ensure that all your concerns are fully addressed.
Comparison of Service Options
To help you better understand the differences between home visits and clinic appointments, we have compiled the following comparison table. This can assist you in choosing the most suitable service model based on your circumstances. We understand that every patient's needs and situations are unique, which is why we offer multiple service models to choose from. By comparing the features of different models, you can more clearly evaluate which approach best meets the needs of you or your family. If you feel confused when making a choice, our team is always ready to provide professional advice and assistance.
Regardless of the chosen model, Harmonia TCM is committed to providing professional and considerate TCM care to help you restore balance and live in harmony. Our core philosophy is to prioritize the well-being of our patients and provide the highest quality care services through professional TCM knowledge and extensive clinical experience. We look forward to being a reliable partner in your health journey, working together with you to create a healthier and better life.
| Service Feature | Home Visit | Clinic Visit (Kwun Tong) |
|---|---|---|
| Environment | Familiar home setting, reducing unfamiliarity | Professional clinic setting, fully equipped |
| Convenience | No travel required; ideal for mobility issues or the elderly | Requires travel to the clinic; suitable for those with full mobility |
| Assessment Focus | Integrates daily living environment for a comprehensive assessment | Focuses on clinical symptom and constitution evaluation |
| Scheduling | Requires advance booking and travel arrangement; less flexible | Booked according to clinic hours; more options available |
| Family Involvement | Family can directly participate in the assessment and understand care details | Family can accompany the patient, but involvement may be lower |
Frequently asked questions
What are the most common home visit frequently asked questions?
The most common questions usually involve booking and process, the use of fees and vouchers, and the geographical coverage of our services. Many patients also inquire about the specific content of the home assessment and the necessary preparations. We provide detailed answers during the booking stage to ensure you have a full understanding of the service.
How does the booking and process work?
You can contact us by phone or message. After an initial discussion, we will schedule a suitable time for the home assessment. The process includes a home evaluation, discussion of your condition, and follow-up recommendations. The entire process is designed to provide you with professional and considerate TCM care.
What are the details regarding fees and vouchers?
Fees depend on the location and the services provided, and we will offer a clear quote during booking. Eligible elderly patients can use health care vouchers to pay for relevant fees. We recommend checking your balance and applicability when booking so we can assist with the related procedures.
Does Harmonia TCM have branches in other districts?
Our only physical clinic is in Kwun Tong. Home visits provide coverage for those unable to visit the clinic and do not imply we have branches elsewhere. We will do our best to provide appropriate support for patients in different districts.
What should I prepare before a home assessment?
We suggest preparing a quiet, well-lit space and having your medical records, current medication list, and any health questions ready to help the practitioner conduct an accurate assessment and provide the most suitable advice.
What should I do in case of an emergency?
Home services are not for emergencies. If you experience severe symptoms like breathing difficulty, severe chest pain, loss of consciousness, or heavy bleeding, seek immediate conventional medical help or go to an emergency room to avoid delaying treatment.
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Learn More About Our Home Services
If you have any questions about our home visits or wish to arrange a professional TCM assessment for a family member, please contact us. Current home visit arrangements are subject to confirmation based on actual circumstances.